Solutions

Enterprise telephony: VoIP / IPBX & PBX

Unified communications, IP telephony and PBX modernization to optimize internal and external communications.

Enterprise telephony: VoIP / IPBX & PBX

Solution scope

The “Enterprise telephony: VoIP / IPBX & PBX” solution is designed around actual site needs, users and the client’s operating capacity.

  • Deployment and integration of Asterisk, Issabel, 3CX and Grandstream IPBX servers
  • IP phone and softphone installation and maintenance of legacy PBX systems
  • Interactive voice response (IVR) configuration
  • Call queues, recording, time conditions and call routing

Possible deliverables

The scope is modular: study only, owner’s engineering, supply and installation, or full support through commissioning.

  • Site survey and technical assessment
  • Architecture, sizing and equipment bill of materials
  • Installation, configuration, testing and commissioning
  • Acceptance package, diagrams, configuration backups and procedures
  • Preventive-maintenance plan and skills transfer

Quality and sustainability

KG3E prioritizes maintainable, documented and measurable solutions that match locally available technical resources.